At Kitty Play Paws – cat & dog sitting, your privacy and the security of your personal information are very important to me. This Privacy Policy explains what information I collect, why I collect it, and how I keep it safe.

1. Who I Am

Kitty Play Paws is a local pet sitting service based in Weybridge, Surrey. If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:

📧 Email: luciearrowsmith@gmail.com

📞 Phone: 07843050536

2. The Information I Collect

When you book my services, I may collect the following details:

• Your name, address, and contact information
• Emergency contact details
• Your cat / dog's name, health information, and care instructions
• Security details needed for visits, such as alarm codes or key arrangements
• Photos of your pet (only if you agree, for updates or social media)

3. How I Use Your Information

I use your information to:

• Arrange bookings and provide my cat & dog sitting services
• Send updates about your cat / dog during visits
• Contact you or your emergency contact if needed
• Keep your pets safe, happy, and cared for

I never share, sell, or pass on your personal information to third parties, unless required by law.

4. Keeping Your Information Safe

I take your privacy seriously and store all personal details securely. Any paper records are kept safely, and digital information is stored on password-protected devices.

5. How Long I Keep Your Information

I only keep your personal information for as long as necessary to provide my services and for basic record-keeping. If you’d like me to delete your information, you can request this at any time.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data I hold about you
• Ask for corrections to your information
• Request that I delete your data
• Withdraw consent for photo use or communications

If you’d like to exercise any of these rights, just get in touch.

7. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in the law or my services. The most recent version will always be available on my website.

Kitty Play Paws

Caring for your pets as if they were my own.